General terms and conditions for monthly rate
Tip: With this rate, you can enjoy the benefits of regular, structured lessons that provide flexibility and consistency in learning.
Planning:
A time slot is reserved for you every week or every two weeks, depending on your chosen schudule.
Lessons run continuously on a monthly basis, and the calendar is structured around the school year for smooth planning.
Payment:
When you register, you will receive a quote based on the monthly rate. You have the choice to pay each month via a single payment or set up an automatic monthly payment. We kindly request payment within 14 days of receiving each monthly invoice.
During the summer months (July-September), you will only be invoiced for lessons taken each month, as we understand scheduling may be more challenging.
Cancellations and missed lessons:
By the students:
Please notify us by a message to the administration or via the student portal.
Absences reported more than 24 hours in advance may be eligible for a make-up lesson if the teacher’s schedule allows. However, teachers’ schedules are typically full, so make-up times are not guaranteed.
Make-up lessons can be scheduled via the student portal or arranged directly with the teacher.
Online or asynchronous lessons are also available and provide flexible alternatives.
Lessons cancelled with less than 24 hours' notice, as well as no-shows, are fully due.
By the teacher:
Our teachers are active concert musicians, so while we aim to provide consistent lessons, occasional cancellations may occur.
Student or parent will be notified as soon as the cancellation is known via a text from the teacher or the administration.
If a teacher cancels, students or parents will be notified as soon as possible, and an alternative lesson time, substitute teacher, or online/asynchronous lesson will be offered. These alternatives do not reduce the lesson cost.
If no alternative can be arranged, you will not be charged for the missed lesson.
Termination:
We want you to have the best learning experience, so if you feel another teacher or approach would suit you better, we fully support your decision.
You may terminate your contract at the end of any month with two weeks' notice (if possible).